Shipping Policy
Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email containing tracking information.
Please ensure your shipping address is entered correctly at checkout. Orders cannot be modified once placed.
Shipping Timeframes
Standard U.S. shipping typically takes 3–7 business days after processing.
Delivery timeframes are estimates and may vary due to:
- Carrier delays
- Weather conditions
- Holidays or peak seasons
The Faith Drop does not guarantee delivery dates.
Shipping Responsibility
The Faith Drop is not responsible for:
- Delays caused by shipping carriers
- Incorrect addresses entered at checkout
- Lost or stolen packages marked as delivered
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
Order Acceptance
The Faith Drop reserves the right to cancel or refuse any order at its discretion, including orders suspected of fraud.
Agreement
By placing an order with Joy in a Mug, you agree to this Shipping Policy.